Category Archives: Mentoring

A New Definition of Quality

While the traditional definitions and measurements of quality are worth aspiring to, I would like to offer an additional level of thinking. Webster’s de......

What makes for a Good Leader?

What is leadership? Great leaders are creative, decisive, and charismatic. Strong leaders understand what is important to them. They are strong at pers......

The Best Manager Book is Published

Sadly, the world now is experiencing the worst economic crisis in many years. While much of the blame has been placed on financial greed, corruption, ......

Coaching Vs. Managing

Managing and coaching is different Think of the best coach you ever had, either at work or outside of work. What did the coach do that was effective? How......

Employee Recognition

Does this sound familiar?  It’s a Friday and another day at the office. Today is employee recognition day. As usual once a month the department manager......